promesse client pichard balme scaled

Client Promises

A relationship of trust

Respect for our clients

Pichard-Balme advocates a relationship of trust with our clients.
This is based on discretion, sharing and exception.
Each of our professionals shares their knowledge and experience in order to maintain our level of excellence.
We are convinced that this relationship must be long-lasting and benevolent for the wellbeing of all.

Promise n°1

Complete confidentiality

Our production site is fully secured: with access control, video surveillance, anti-intrusion system, etc.
All our employees are committed to respecting a confidentiality clause.
Your request will be fully handled at our Saumur site.

Promise n°2

Shared support

Our mastery of a multitude of skills allows us, in most cases, to manufacture 100% of the parts in our workshops.
We can regularly arrange phone calls to enable you to monitor the progress of your project.
We also have an after-sales service available if required.

Promise n°3

Exceptional products

The manufacturing process is 100% guaranteed in our workshops:
from design to delivery.
Our craftsmen and engineers are highly qualified and regularly trained.
We have both traditional and high-tech machinery.
We continuously invest in research and development to offer ever more innovative solutions.